Privacy Policy

Last updated: March 2024

Introduction

At IHOR VOLIANCHUK, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our SEO and advertising services in the United Kingdom.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Personal Information

  • Name and contact details (email, phone, address)
  • Business information (company name, website URL)
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Website usage data and analytics
  • Cookies and similar tracking technologies

Service-Specific Information

  • Website URLs and domain information
  • SEO performance data and analytics
  • Advertising campaign data
  • Marketing materials and content

How We Use Your Information

  • Service Delivery: To provide SEO and advertising services as requested
  • Communication: To respond to inquiries and send service updates
  • Billing: To process payments and manage subscriptions
  • Analytics: To monitor and improve service performance
  • Marketing: To send relevant service updates (with consent)
  • Legal Compliance: To meet legal and regulatory requirements

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our service agreement
  • Legitimate Interest: For business operations and service improvement
  • Consent: For marketing communications and non-essential data processing
  • Legal Obligation: To comply with UK laws and regulations

Data Storage and Security

Storage Duration

  • Client data: Retained for 6 years after service completion (legal requirement)
  • Website analytics: 24 months
  • Marketing data: Until consent withdrawal
  • Financial records: 7 years (tax requirement)

Security Measures

  • Secure encrypted storage systems
  • Regular security audits and updates
  • Access restricted to authorized personnel only
  • Secure data transfer protocols
  • Regular backup systems

Your Rights

Under UK GDPR, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data (where legally permissible)
  • Portability: Request data transfer to another provider
  • Objection: Object to certain data processing activities
  • Restriction: Limit how we use your data
  • Complaint: File a complaint with the ICO

Data Sharing and Third Parties

We may share your data with:

  • Payment Processors: For secure payment processing (Stripe, PayPal)
  • SEO Tools: For service delivery (Google Analytics, SEMrush)
  • Advertising Platforms: For campaign management (Google Ads, Facebook)
  • Legal Advisors: When required for legal compliance
  • Cloud Providers: For secure data storage

All third parties are carefully vetted and contractually bound to protect your data.

Cookies and Tracking

Our website uses cookies to:

  • Remember your shopping cart contents
  • Analyze website traffic and usage
  • Improve user experience
  • Provide security features

You can control cookies through your browser settings.

International Data Transfers

Your data may be transferred to countries outside the UK for:

  • Cloud storage services (US-based providers)
  • SEO and advertising tools (global platforms)
  • Payment processing (international providers)

All transfers comply with UK GDPR requirements and include appropriate safeguards.

Children's Privacy

Our services are intended for business clients aged 18 and over. We do not knowingly collect information from children under 18. If we become aware of such data, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be:

  • Posted on this page with a "Last Updated" date
  • Emailed to existing clients for significant changes
  • Effective immediately upon posting

Contact Information

To exercise your rights or ask questions about this Privacy Policy, contact:

Data Protection Officer: IHOR VOLIANCHUK

Email: contact@ihorvolianchuk.co.uk

Phone: +44 (0) 7735 38 81 63

Address: 20 Annette Road, Islington, N7 6EH

Response Time: We will respond to data rights requests within 30 days

Complaints

If you are not satisfied with our response to your privacy concerns, you can complain to:

Information Commissioner's Office (ICO)

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Website: ico.org.uk

Phone: 0303 123 1113